Account and data

Email and password

• Verify your email from the link we send at sign-up; use “Resend verification email” from the login screen if needed.
• Reset your password with “Forgot password” on the login screen. Passwords are stored only as salted hashes and are never recoverable in plain text.
• Update your profile from your account settings.

Your data is yours

You can export your records to CSV at any time — see Exporting to your CPA. Your data is isolated to your organization; cards are handled by Stripe and never stored on our servers.

Data retention after cancellation

If you cancel or let your trial lapse, your customer data is deleted from active systems within 30 days of cancellation or trial expiry, as described in the Privacy Policy. Export anything you want to keep before then.

Privacy and AI

Field Ledger does not load third-party advertising or behavioral-analytics scripts in the app, and does not sync your bank or credit cards. The two AI features (capture and receipt reading) are opt-in and send only what you choose to submit to our AI provider; they are never used to train the provider's models. Full details are in the Privacy Policy.

What Field Ledger does not do

• No automatic GPS or background mileage tracking — mileage comes from what you enter.
• No bank or credit-card sync — you enter transactions yourself.
• No tax filing, IRS submission, or audit representation.
• No native iOS or Android app — Field Ledger is a responsive web app.

Related articles

• Billing and plans
• Exporting to your CPA
• Frequently asked questions