Field Ledger Help Center

Billing and plans

Field Ledger is a subscription with a free trial to start. Your card is handled by Stripe — it never touches our servers — and you can cancel anytime.

The free trial

New accounts get a 714-day free trial with no credit card required. The trial unlocks every feature with starter limits: one property, two users, and up to five saved entries per day (resets at midnight UTC). When the trial ends, choose a plan to keep going.

The plans

  • Owner — $19/mo or $190/yr. 1 property, 2 users. Material participation report, expense & mileage tracking, basic CSV export.
  • Operator — $39/mo or $390/yr. 5 properties, 5 users. Everything in Owner plus advanced CSV export and team access. (Most popular.)
  • Portfolio — $79/mo or $790/yr. Unlimited properties and users. Everything in Operator plus priority support.

Annual billing is two months free versus monthly. All prices are in US dollars. Subscriptions auto-renew at the plan price until canceled — cancel anytime in Manage Billing.

Changing plans

On the Billing page, pick a different plan. Upgrades take effect immediately (with a prorated charge shown before you confirm). Downgrades take effect at the end of your current period, so you keep what you paid for until then.

Managing or canceling your subscription

Click Manage Billing on the Billing page to open the Stripe Customer Portal, where you can update your card, cancel, or reactivate. You can cancel anytime; access continues until the end of the period you've paid for.

If a payment fails

If a renewal payment doesn't go through, Field Ledger shows a “Past due” notice and keeps your access while Stripe automatically retries over the following weeks. Update your card in Manage Billing to clear it.

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Need more help?

Email our support team at support@getfieldledger.com, or open the Support page inside Field Ledger (in the sidebar, or your account menu → “Contact support”). You can reach support on any plan, including an expired trial.